Frequently Ask Questions
Return & Exchanges
What is your return policy?
14 days from receiving package may return for money back. Buyer responsible for return shipping fees.
How do I start a return?
Can I make an exchange?
Yes - if the inventory is available.
When can I expect my refund?
Within 1-3 business days after we receive return.
What is the return and exchange policy for sale items?
Sale items are final.
Can I make an exchange for a different color, style, or inseam?
Yes - if the item is available.
I bought something on Final Sale but I really want to return it. Can I still do that?
Sale items are final.
Size & Product Information
How do I determine my size?
You can find this in the description of the item or you can email hello@storeenjoy.com for more specific measurements.
Do you provide a sizing chart?
All of our clothing are by different manufacturers so items vary in how they are sized.
Are your products true to size?
Not always
What is the model's height and size in the product photos?
As indicated in each listing.
Are there any specific care instructions for the products?
As indicated in each listing.
Can I request custom alterations for a better fit?
We do not have this service.
Do you offer petite or plus-size options?
As indicated in each listing.
Are your products suitable for different body types?
yes
Can I exchange a product if it doesn't fit me?
yes
Are the colors of the products accurate in the product photos?
As much as possible.
Can I request more product photos from different angles?
Yes - please email us at hello@storeenjoy.com
Are the products machine washable?
Washing instructions are indicated in each listing.
Can I return a product if it doesn't match the product description?
yes